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Privacy Policy
Welcome to Aurora Collection Resort. We are committed to protecting your privacy and providing transparency about how we handle your information. This policy outlines our data practices and the use of cookies on our website.
1. Our Approach to Privacy
At Aurora Collection Resort, we prioritize the security of your information. We do not store sensitive data (such as credit card information) on our servers. Instead, we partner with trusted providers to ensure secure handling of your data.
2. Booking Systems and Data Handling
Activity Bookings
For most of our activities, we use FareHarbor to manage the bookings. They handle your information in accordance with their privacy policy.
Accommodation Bookings
For your accommoddation bookings, we use a two-step process:
- Booking Process: Your initial booking is processed through Profitroom. They handle the reservation process and collect necessary information for your stay. Profitroom Privacy Policy
- Booking Storage: Once your booking is confirmed, the reservation data is stored and managed in our Mews property management system. This allows us to efficiently manage your stay and provide you with the best possible service. Mews Privacy Policy
Both Profitroom and Mews are trusted partners that ensure your booking data is handled securely throughout the entire process.
3. Cookie Policy
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us provide a more personalized and efficient service.
Your Cookie Choices
You have control over your cookie settings:
- You can accept all cookies for the full website experience
- Modify your browser settings to decline cookies (this may limit some website features)
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly. They enable secure login and prevent unauthorized access to accounts.
- Functional Cookies: These cookies remember your preferences, such as language settings or activity choices, to improve your user experience.
- Analytical Cookies: We use Google Analytics cookies to understand how visitors interact with our site. These cookies collect anonymous data to help us improve our website.
4. Your Data Rights
We respect your rights regarding your personal data:
- Access your personal data
- Request corrections to your information
- Ask for your data to be deleted (after your stay is complete)
- Opt-out of marketing communications
To exercise these rights, please contact our Data Protection Team at [email protected].
5. Data Security and Retention
Any complaints or concerns about the reservation should be expressed to the reception staff immediately after they arise.
6. Updates to This Policy
This policy may be updated periodically. We will notify you of any significant changes to ensure you’re always informed about how we handle your data.
7. Contact Us
If you have any questions about this policy or your data, please contact us:
Aurora Collection Resort Email: [email protected]
Phone: (+358) 40 7711433
Thank you for choosing Aurora Collection Resort. We are dedicated to providing an exceptional experience while safeguarding your privacy.
Last updated: 24.12.2024
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